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3 active conversations
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AS
Alex from Support
Billing Issue #4821
Alex
Hi there! I can see you were charged twice for the Pro plan this month. I've already initiated a refund for the duplicate charge.
10:02
You
Thanks for catching that. How long will the refund take to process?
10:05
Alex
Typically 3-5 business days depending on your bank. You should see a pending credit within 24 hours though. Is there anything else I can help with?
10:08